Havertys Furniture at 2004 Texas Avenue, in College Station

About Havertys Furniture

The Havertys Furniture is a US national Home goods company located in College Station, Texas. To figure out why customers choose Havertys Furniture and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of Havertys Furniture by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of Havertys Furniture

• Address: 2004 Texas Avenue, College Station, TX 77840
• Website: havertys.com
• Phone: +1 979-329-7068
• Types: Home goods  
• Price level: Expensive

Reviews

• 1

  Dale Cuthbertson

  Posted Nov, 22 2018
  Deplorable customer service! Will never enter their store again! On August 10, we purchased over $3,000 in furniture from Rachel McClure in College Station. Delivery was scheduled for August 30 between 2:30 pm and 4:30 pm. After missing their 4:30 pm deadline, I called the listed number and was told they were delayed and will be there at 5:15 pm. The delivery truck arrived at 6:10 pm! Because of their botched delivery, my wife & I missed attending the funeral wake of a friend. Even though the truck came out of College Station, Haverty's refused to reschedule the delivery for the next day - EVEN THOUGH IT WAS THEIR FAULT! We had overnight guests and needed the bed. Eddie from Haverty's customer service was very unsympathetic and said he would only discount my $150 delivery fee by $75. Not only did Eddie not apologize for their incompetence, he obviously didn't care about the incredible inconvenience they caused. I also called our Sales Rep, Rachel McClure, left her a voicemail and she has never returned my call. Why not........she already received the sales commission. We are completely refurnishing our entire home; master bedroom, additional guest bedroom, formal dining room, living room, and patio furniture. Haverty's, because of your grave lack of customer service, you just lost over $20,000!
  
  Side note: We ordered a breakfast nook from Furniture Row and it was delivered exactly when they said it would. Ten minutes before it arrived, I received a call from Furniture Row telling me the truck was 10 minutes out. What a professional way to interact with their customers.

Photos of Havertys Furniture

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